Farron Levy, president and founder of True Impact, specializes in triple-bottom-line assessments, having helped a broad range of companies and their nonprofit partners evaluate the impacts of their social and environmental investments. Previously, he was a partner and director of cost-benefit-analysis services at SmithOBrien, a social auditing firm; co-founder and president of a web-based yield-management service for the restaurant industry; and an analyst with Industrial Economics, Inc., an environmental and economic consulting firm.

Farron has also managed urban economic development projects for the Commonwealth of Massachusetts, Social Venture Network, and CitySkills (where he was executive director); served as an advisor to City Year, New Profit, and CitySoft; and is a member of the Reimagining Service Council. He earned an MPP in Business and Government Policy from Harvard University, and a BS with university honors from Carnegie Mellon University.

Susan Pollara, account director, has lead responsibilities for managing client engagements.  She has applied her passion for saving the world and her expertise in connecting people to the causes they care about to both the corporate and non-profit arenas.  Susan formerly managed the corporate volunteer product for the JK Group, where she was director of volunteer and community programs.  In that role, she provided strategic direction to her Fortune 500 clients to improve participation rates, programs, and communication strategies for their employee volunteer programs. 

Previously, Susan was director of the Somerville Schools Program in Somerville, MA; regional coordinator for the United Way of Mass Bay; and a fourth grade teacher in an urban setting outside of Washington, D.C.   Susan earned a BA with high honors from Kenyon College, and Teacher Certification from Chatham College.

Jimmy Sylvester Paz, consultant, specializes in international development and evaluation. Most recently he worked for the World Bank’s International Finance Corporation (IFC) leading the initiative to upgrade IFC’s Development Outcome Tracking System (DOTS), managing investment climate and financial market evaluations in Panama and Vietnam, and producing a video series documenting IFC project results (Monitor Films).

Prior to IFC, Jimmy was a consultant with OntheFrontier (a spinoff of Monitor) in Argentina, focusing on private-sector development in emerging economies; co-founder and director of marketing for OPTIMA H20®, a bottled-water start up in Venezuela; and a junior portfolio manager at Lazard Freres in New York. Jimmy earned an MPA/ID from Harvard University, and a BA from the University of Pennsylvania.

Sadie Miller, associate, is responsible for the implementation of True Impact’s Volunteerism, Board Service, Pro Bono, and Green Team ROI Tracker measurement and benchmarking initiatives and specializes in social impact evaluation. She brings expertise in civic engagement, community partnership development, and policy analysis, having worked at Williams College, Campus Compact, The Corporation for National and Community Service, and the Brandeis Center for Youth and Communities. Sadie earned an MPP in Social Policy from Brandeis University and a BA in sociology from Smith College.

Eric Hilberg, associate, is responsible for data analysis and the design, development, and deployment of True Impact's measurement tools.  Eric's prior experience includes development and implementation of enterprise-class information systems at Bank of America; and servicing clients including Burger King Corporation, Jackson Health Systems, and Alienware, as a principle at Hank Industries, an IT management consulting firm. Eric also founded Dynasonix LLC, a digital music distribution company, and the Boston College Venture Competition. Eric earned a BS/BA from Boston College.